![]() The backlash was echoed the following year when AOL picked up Netscape. In 1997, AOL announced they’d acquired CompuServe, riling many loyal CompuServe users. “But the annual hazing given clueless freshmen pales beside the welcome America Online users received last March, when the Vienna, Virginia-based company opened the doors of the Internet to nearly 1 million customers,” TIME reported.īy the time AOL went public, the service had fewer than 200,000 subscribers, but TIME later reported that number soon climbed. Users were used to dealing with “newbies” in the fall, as freshman acclimated to protocol, but now there were new users flooding in every day. ![]() Those moves led to some backlash-which soon became a recurring theme for the company.Īt that time, one of the biggest sources of tension was that the Internet had previously been available mostly for people affiliated with colleges and universities. By 1993, AOL introduced its own email addresses, a Windows version and access to the rest of the Internet for its users. ![]() In 1991, Quantum was renamed America Online.
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